Holiday Inn Charlotte University
Rikki L
Booked this Holiday Inn for my wedding room block and morning after brunch. I gave it 3 stars because it was a mixed bag of reviews from our guests. We also stayed at the hotel in a corner room and we actually enjoyed our stay. When my brother was checking in I was standing next to him and they failed to give him his welcome bag. I had to say something. so he could get his welcome bag. Alternatively, they gave two bags to people staying in one room. They just couldnt get it right on that front. One of my bridesmaids moved to the Hilton across the street bc every room they went in to smelt terrible. The shuttle was very useful but the front desk staff wasnt very helpful signing people up for it. The Food and Beverage team were the all stars of our stay. They kept the bar open late for us and did an excellent job with the brunch. Their staff was very kind and accommodating.
victoria Schutter
The Holiday Inn here is excellent we were greeted with a very friendly face and checked in quickly. The lobby was nice and spacious and as we made way to our room the whole hotel just seemed clean. A room was very spacious with a comfy bed great lighting excellent bathroom with good water pressure and air conditioning. We will be back
Nikwa Branch
Amazing service!! EVERYONE that I encountered working at this hotel was professional and pleasant. Even when I ask them to remind other visitors about their noise levels they handled it promptly and respectfully. Definitely one of the beat holiday inns Ive visited
Michael Meeks
Not a very good experience going right in to this hotel. Just like every hotel l've gone to, I park and then enter to check in. The usual ID, and maybe your credit card. I was then told "you can't stay here" then told because my age that I wouldn't be able to stay. I know some hotels have age restriction. However this is usually never an issue... not like they had a bar or there was alcohol in the room. It's just very annoying because this is stated NOWHERE on their description. 'm lucky l had my mother with me as she had to aid the check in process. It's irritating because I can serve my country, pay taxes, bills and own a car to drive my self to this hotel. but "oh you're not old enough". I'm still not sure why this hotel has an age restriction, the age in North Carolina to book and stay at a hotel is 18. l'm 20! Other than that the hotel was decent. But the HVAC did not work correctly in the room (set heat) but only cold air came out. There was also a very annoying beeping sound coming from the outlet under the TV. Additionally when trying to take a shower the door would not stay closed. Stayed in room 204. Breakfast was this hotels redeeming quality. It was good and had plenty of choice.
Kelsey Skemp
I would give this place 0 stars if I could. The entire point of a hotel room is to have a place to sleep. We couldn't do that because there was a loud *violent* dispute going on from 11PM until 4AM in one of the rooms near us! It's not even clear to us if the hotel finally responded to complaints about it or if the (clearly intoxicated) people causing the issue left on their own. We weren't able to sleep, the room was useless to us. Why should we have to pay for this?