Extended Stay America Charlotte Tyvola Road
Shawn Kurey
After a very long and tiring day traveling on 3 different airplanes half way across the country, I was greeted at the front desk by Luke at the Charlotte, NC location with gratitude and professionalism by getting me checked in very fast and also went above and beyond my experience anywhere else making sure my room was in fact ready for the next guest before offering it to me. He was also very helpful helping me select a establishment to order in amazing food so I was able to get settled in and get some rest as fast as possible. As a guest he made me feel appreciated and VERY welcomed and was also determined to make my stay as great and pleasurable as possible!
M W
Very clean and new property. The staff was great, Mr. Luke working at the front desk was especially helpful with my check in and has great energy. I would definitely book here again.
Tiffany Solo
Great check in. Kind and informative. Great service. Will return every stay. Luke handled our booking fast and even directed us to best parking spot to access our room. 10/10 service
Bruce Ayers
Luke is the absolute best!! I kept putting my key in my pocket next to my phone and he replaced it every time. I know it would annoy me but he never broke his great hospitality style. Genuine guy! Thanks Luke!!
Erin Carlyle
I have been staying at the next best place to home I have been in some time. There are 3 employees I would like to mention for their five star guest services. Raven Young, Lucas Halliburton, and lead housekeeper Slyvia Jones. Thanks and keep up your great customer service. Erin