Fairfield Inn & Suites Charlotte University Research Park
Teresa Ferguson
When I tell you that this was the best service I've ever received at this location. The front desk guy, Ted, was so friendly and knowledgeable. He made everything a breeze. I will definitely let our HR associates with Duke Energy know how efficient he was, So when we book for our next stays here we know to ask for him. He was so informative about local eateries and stores in the area. He kept a smile on his face the whole time that we were interacting with him. So polite and friendly. Even when we came down for things that we had forgotten or to the corner market, he was so patient with us and friendly. He definitely made the stay that much better. We will definitely ask for Ted anytime that we want to book accommodations or need assistance in the future. Duke Energy thanks you Ted!! We look forward to working with you again!!
Alisha Robinson
Seems like a brand new location. Our room is spotless and comfortable. Large bathroom and shower. Breakfast and coffee station were clean, well stocked, and tasted fresh. All staff has been friendly and eager to help. Would definitely stay in this location again.
Meredith Hawley
Came to stay for a little girls weekend get away and had an amazing check in experience with both Shanika and Sophia. They had great recommendations on things to do in the area and always asked us how our days were. Thank you for a great stay!
Naomi Hunter
The Fairfield Inn & Suites Charlotte University Research Park is a great choice for me because it was about 8 to 9 minutes from the event I was attending. My stay was very pleasant because my room was spacious and very clean. The bathroom was a decent size. I loved that the room had a microwave and a mini fridge. I really appreciate the friendly staff, especially Shaeka. She answered my questions and assisted me with any challenges I may have encountered. My room was equipped with modern amenities including comfortable beds, flat-screen TVs, work desks, and free Wi-Fi. The hotel did have a complimentary breakfast which included a selection of hot and cold items such as eggs, sausages, cereals, fresh fruits, and pastries. The breakfast area is clean and well-maintained. The hotel also features additional amenities such as a fitness center and an outdoor pool. Although I didn't use it either. I went into the fitness center to fill my water bottle. The location of Fairfield Inn & Suites is conveniently located close to some restaurants that are within walkable distance. If I need a hotel in this area, I would definitely want to come back to this location.
Elaine Roberson
We stayed here for one night and was rudely helped by the manger Darren. Im not sure if he was having a bad day but his attitude and service was horrible. First when I got into the location I wasnt greeted and waited on the young lady at the counter. As I was talking to the nice young lady Darren decided to interrupt and hop into our convo with the nastiest attitude response ever. He snatched my ID & payment method from my hands and proceeded to check us in. I dont appreciate any of the negative energy because it wasnt warranted. Terrible experience with him.